Monthly Archives: May 2011
Red Robin, Christiana DE–Derek
Server: Derek Attitude: Derek had a great attitude. He was helpful (when asked), but not very engaging. NEXT TIME put more of your own attitude and personality into the experience and engage with the guests. Timeliness: When asked for things … Continue reading
In the beginning
When a server at a restaurant looks at the tip they’ve been given, there are three possible reactions: That’s nice! Jerk. Hmm…yes, I could have been more attentive, refilled their drinks more often and brought out that extra plate they … Continue reading
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